Q1. Do you have a physical store?

No, we do not have a store, we are a home-based business located in Campsie 2194 - that's how we keep prices attractive!

Q2. Do you make clothing for women?

Yes, we certainly do! However, we are limited to pants suits as our materials do not contain the spandex necessary for skirts or dresses.

Q3. How many appointment(s) is/are there?

Generally, you will be required to come down for at least two sessions.

a) Measurement session (i.e. taking of body measurements and selection of fabrics & customisations).
b) First-fitting session (i.e. when your suit is ready and you will be fitted to see if there is any adjustments to be made).

Q4. Do you charge for the appointment(s)?

No, we do not charge for appointments at Campsie but we do have a $50 callout fee if we go to you.

Q5. How long does an appointment take?

An appointment generally takes between 45 minutes to an hour per person depending on how fast fabrics are chosen. As a guide, most people take 25mins to choose fabrics + design the suit and we take 20mins/person to take your measurements.

Q6. Can I provide my own fabrics?

Unfortunately we cannot make suits with a fabric provided by a customer. We keep prices attractive by collaborating with bulk fabric suppliers.

Q1. Where are your suits made?

We source and produce our suits and shirts with international Master Tailors with proven track records and years of experience from South East Asia.

Q2. Can I make a three-piece suit?

Yes! Let us know how you would like your vest to be designed during the measurement session.

Q3. Can I order just a suit jacket or pants?

Yes we do offer individual pieces!

Q4. How do I know what style is best?

Look at what's in your wardrobe, seek opinion from friends, look at styles online that attract you or ask us for advise during an appointment!

Q5. What are the customisation options?

Button colour, lapel design, monogram, half-lining option, pants side adjusters, shirt cuff and collar are just a few of the customisations we provide. Give us a call and we'd be happy to chat!

Q6. Do the customisations cost extra?

You'd have to call us to find out specific details but standard customisations commonly seen on a suit are included while unique customisations would usually incur an additional charge.

Q7. Can I preview the fabric swatches?

Yes, you're welcome to book an appointment with us to have a feel of the fabrics.

Q1. How accurate are the measurements?

Our outfitters have undergone professional training and they will take your body measurements and convert them into clothing measurements. Your body measurements are the baseline and we need to adjust your sizing by tweaking your garment measurements according to our tried and tested algorithm.

Q2. How long does a typical measurement session last?

A measurement session typically lasts 20 to 30 mins. However, remember to factor in time to choose fabrics and design the suit.

Q1. How do I place an order?

If you'd like to place your first order with us, please proceed to the "Contact" page and book directly through our online calendar or give us a call!

Q2. When will my suit be ready?

Our suits are made-to-order and would be ready for your 1st fitting in approximately 4 weeks. We will be in touch with you once your suit is ready.

• Please note that we recommend 12 weeks lead time for wedding suits since it is such an important event!

Q3. Can I rush my order?

Unfortunately, no. You can't rush greatness.

We advise our customers to include additional time for last-minute alterations and to plan ahead before ordering for a special event.

Q4. How do I re-order?

If you have ordered from us in the past, you can simply drop us an email and let us know the fabrics and colours that you'd like. We will then process your order and inform you once the suit is ready.

Q1. My suit doesn't fit. What can I do?

On the off chance that suits are unreasonably ill-fitting and require major adjustments, we will initiate complimentary alterations. These may include suits produced with severe lack of fabric in some areas or when there is a gross amount of loose and unintended fabric.

If our tailor deems the order unalterable, we will remake the suit from scratch. This will take approximately 2-3 weeks for your new suit to be ready.

Our adjustment policy is designed to ensure that your suit will fit, while keeping our prices as low as possible by doing away with unnecessary adjustments. As such, our Outfitters will strive to achieve a good fit upon first fitting.

Q2. How long does it take for alteration(s)?

When an alteration is needed, we do this with local tailors and we aim to complete this within 1-2 weeks.

Q1. What forms of payment do you accept?

We accept:
a) Cash

b) Bank transfer

c) Amex, MasterCard, Visa, Apple Pay and Google Pay

A minimum deposit of 50% will be requested at the point of order.

Any remaining balance will be due when your suit is collected.

Q2. Do I get a tax invoice?

Upon successful transaction, we will email you a receipt. Later on in the day once we have processed your order, we will email you a detail invoice with fabric and customisation details included.